Full-timeRemote allowed

Edvantis is opening a position of a Team Leader Customer Support Engineer. One of our trusted partners employs cutting-edge technology to provide our customers with data, information, and actionable insights, helping to make critical business decisions that drive the future of the energy sector. Since its founding, our Client has been helping its partners meet the energy needs of today while building solutions for the problems of tomorrow. Technology is designed by innovators, for innovators. They have grown inorganically through acquisitions and organically through product innovation.

We work as One Team.
Open collaboration and teamwork are how we build trusting relationships. We work hard and don’t miss a chance to say thank you or to celebrate our wins and successes with each other. We treat each other with respect, and team members demonstrate integrity and reliability in all they do.
We value Partnership.
We listen intently to the needs of our customers, both internally and externally. We passionately take on challenges, and our focus is on fresh ideas and solutions that promise to deliver the highest levels of quality, service, and value. We do our best, and we push each other to be better along the way. With all of this, trust is the foundation. We are known for excellence. We build customer relationships for life.
We encourage Innovation.
We aim to be the best at what we do and in turn help our customers be the best at what they do. Our curiosity and our passion for learning is our biggest advantage for our customers. Delivering revolutionary ideas and solutions that disrupt old ways of thinking to accelerate the success of our customers is where we excel. We are nimble, delivering ideas and solutions quickly without sacrificing quality, service, or value. We innovate courageously.

Responsibilities:

  • Run support team, schedule shifts, monitor performance, help solve issues
  • You will migrate Pipelines Data
  • Backload DBs, ETL
  • Scrapers: clean up, Update missing file, move to Nomad
  • Docker & Jenkins set up
  • Investigate DBs, Provide analysis of client needs and integration recommendations
  • Conduct data management and data mapping workshops as related to the proposed solution
  • Working closely with project team members to deliver the solution
  • Working cross-functionally with several teams including the product teams, implementation teams, professional services teams to collaborate on improvements in delivering solutions to clients

Requirements:

  • 5+ years of relevant experience
  • Experience with databases & T-SQL (relational, queries, joins, procedures, performance)
  • Experience with C# (C Sharp as scripting task in SSIS)
  • Experience with Amazon Web Services (AWS), Azure
  • Knowledge of SQL Server database management and administration
  • Performance tuning
  • Knowledge of Database backups/restoration
  • Web-based Request/Response cycles
  • Experience with Synchronous and Asynchronous communications
  • Data management and mapping
  • Enterprise software such as ERP, Financial, CRM, HR
  • English level – Upper-Intermediate or higher

Will be a plus:

  • Knowledge of Dell Boomi, Cloud & SaaS
  • Microsoft certifications
  • Experience with SQL Server, SSRS, SharePoint, Oracle, Exchange, Active Directory, Regular Expressions

We offer:

  • Career and professional growth
  • Competitive salary
  • Friendly and highly professional teams
  • Big and comfortable office, own parking area, restaurants nearby
  • Medical insurance coverage for employees (Сovid-19 included), plus an option for family insurance coverage at a corporate rate
  • Paid 12 sick leaves and all holidays
  • Paid 18 working vacation days
  • English/German language courses
  • Comfortable office facilities (coffee/tea points)

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