Edvantis is looking for a Delivery Director to play a key role in meeting revenue, profitability, and quality targets within our existing accounts through efficient management and support of account management and production.
Ability to go on business trips may be required.
Responsibilities:
- Define vision and mission for the Delivery Division in accordance with the company strategy
- Work with the Executive Team to identify key strategic business priorities and opportunities
- Formulate and implement the strategic plan for the Delivery Department
- Define, maintain, and constantly improve the business model and respective business processes
- Ensure high level of customer satisfaction by developing unique service promises and delivering on those promises
- Support the overall company’s pre-sales strategy and engagement process
- Develop and maintain an appropriate organizational structure of the department that supports business needs
- Lead, guide, direct, and evaluate work of the Delivery Department specialists
- Define and recommend objectives in each area of the Delivery
- Review and approve adequate plans for the control of planned outputs, production efficiency, and customer service
- Explore innovative ideas and solutions to meet Clients’ needs
- Review and approve the setting of budgets throughout the Delivery
- Coordinate and collaborate with other company divisions in establishing and carrying out the responsibilities and meeting the company goals
- Monitor and maintain delivery profit margins on existing projects
- Achieve the company’s profitability goals and requirements as determined by the strategic plan
Requirements:
- Ability to go on business trips may be required
- 5+ years of project/department/division management experience in the IT industry
- Experience in managing large complex projects (with 100+ participants)
- Strategic visionary with the experience to tactically interpret and direct tactical application within fast-paced business environment
- Strong customer focus and established experience with implementation and analysis of business processes
- Significant knowledge of business and economic environment and industry trends & issues
- Strong analytic and business process skills
- Ability to assess complex situations and make trade-off decisions
- Ability to handle high volume of inputs
- Good skills in staff development and feedback, as well as strong influence, time and project management, budget development, and general management skills
- Strong financial acumen and understanding of forecasting, revenue reporting, and project management financials
- Strong initiative position
- Ability for self-motivation
- Optimism and confidence
- Flexibility and ability to adapt
- Stress resistance and patience
- Team player’s mindset
- Persistency and goal orientation
- Bachelor’s or higher degree is required
- English level – Advanced or higher
We offer:
- Remote-first work model with flexible working hours (we provide all equipment)
- Comfortable and fully equipped offices in Lviv and Rzeszów
- Competitive compensation with regular performance reviews
- 18 paid vacation days per year + all state holidays
- 12 days of paid sick leave per year without a medical certificate + extra paid leave for blood donation
- Health & wellness support: either a monthly budget for medical insurance and sports activities, or a full medical insurance plan, depending on your cooperation model
- English, German, and Polish language courses
- Corporate subscription to learning platforms, regular meetups and webinars
- Friendly team that values accountability, innovation, teamwork, and customer satisfaction
- Inclusive environment where everyone feels valued and treated equally. We proudly partner with VeteranHub to support Ukrainian veterans
- We are committed to supporting Ukraine and actively participate in charity initiatives